An AI receptionist that answers your calls and books appointments
Qually's agent picks up on your number, answers questions, and books customers at a time that works for them. You get a card with the outcome and a recording, and your team stays free of routine calls.
What is an AI receptionist?
An AI receptionist is a voice agent that answers inbound calls instead of a person. It greets callers on behalf of your company, understands what they need, answers by your rules, and books appointments. The call outcome and recording go to your Telegram or CRM, so your team sees everything without extra callbacks.
An AI phone answering service is a good fit for the routine work a receptionist or call center usually handles: bookings, order confirmations, short surveys. If a new buyer calls, the agent qualifies them and hands them to a rep already warm, with a lead card.
- Answers on your number
- Books appointments based on your schedule
- Confirms orders and runs NPS surveys
- Hands warm leads to your rep with a lead card
What can an AI receptionist do with inbound calls?
A receptionist on the line
Picks up, introduces itself on behalf of your company, and figures out why the person is calling. Handles simple questions on its own.
Appointment booking
Offers open slots from your schedule and books the appointment. Works for any service where customers come in at a set time.
Order confirmation
Calls the customer after they order to confirm the details and timing. If anything changes, you'll see it in the card right away.
NPS survey
Asks whether the customer would recommend you to friends and what you could improve. Answers and recordings are saved for each customer.
A natural voice, no lag
The same voice as our outbound calling agent: replies in under half a second, natural pauses, and it doesn't get thrown when interrupted.
Your number and PBX
The agent runs on your phone system — through your PBX or SIP provider. Your customers keep calling the same number.
How do I set up an AI phone answering service?
Brief with Qually
In 2 minutes, tell us who calls you and why, what to say, and where to book appointments.
We build the agent
Qually prepares the call flow, answers to common questions, and booking rules. We listen to the agent and fine-tune it in the Caller Studio.
We connect it to your number
The agent goes on the line through your PBX or SIP provider. Your number stays the same.
You get the results
Every booking and every warm call arrives as a card in Telegram or your CRM. In the evening, you get a daily summary.
What does a call with an AI receptionist sound like?
The booking with the car, service, and time goes straight to your Telegram or CRM.
How much does an AI receptionist cost?
As with everything at Qually, you pay for results — a warm customer who booked or left a clear request. Unqualified calls are free, and your first 3 leads are on us. If you need service calls, like order confirmations or NPS surveys, Qually will work out the terms for your task in the chat.
What results do we have so far?
Qually's agents already run on clients' phone systems — through their PBX, with their number and script. Inbound calls use the same setup. See the details in our case studies.
Frequently asked questions
Will callers realize they're talking to AI?
What does the agent do if it doesn't know the answer?
Can I keep my phone number?
Where do appointment bookings go?
Can the agent handle order confirmations?
How long does it take to launch?
Related pages
Put an AI receptionist on your phone line
Tell Qually who calls you and why — it will build an agent for your calls.