An AI chatbot for WhatsApp and Telegram that follows up until they book
A customer didn't pick up — so the same Qually agent messages them and continues right where things left off. It handles objections, gets them booked, and hands you a warm lead.
What is an AI chatbot for WhatsApp and Telegram?
An AI chatbot for WhatsApp and Telegram is a text agent that chats with customers instead of a sales rep. It answers questions, handles objections, and gets people to book an appointment or make a reservation. At Qually it's the same agent that makes the calls: if someone doesn't pick up, the conversation continues in a messenger.
Messenger sales work hand in hand with voice. The agent keeps one shared context: it remembers what was said on the phone and doesn't ask the same questions twice. People ready to buy go to you with a lead card — just like after a call from our voice agent.
- Picks up people who missed the call
- Remembers the conversation — one shared context
- Handles objections and gets people booked
- Hands over a warm lead with the full chat history
What can an AI agent do in messengers?
Follow-up after a call
Couldn't reach someone? The agent messages them on WhatsApp or Telegram on its own. They'll reply when they're free.
One shared context
The call and the chat are one story. The agent doesn't start from scratch or re-ask what it already knows.
Handles objections
“Too expensive,” “just looking,” “email it to me” — the agent gives a straight answer and offers a clear next step.
Bookings and reservations
Gets to a concrete action: a measurement visit, a meeting, a reservation. The customer agrees right in the chat.
Qualification in chat
The same questions as in phone-based lead qualification: needs, budget, timeline. Unqualified leads get filtered out.
Leads with history
A warm lead arrives in Telegram or your CRM with the chat history — and the call recording, if there was a call.
How does AI-powered messenger sales work?
A call comes first
The agent calls about an inquiry or works through your list. If they pick up, the conversation happens by voice.
No answer — it texts
The agent messages them on WhatsApp or Telegram and picks up where things left off.
Moves them to a next step
Answers questions, handles objections, and offers a booking, meeting, or reservation.
Warm leads go to you
A card with the outcome, the chat, and the call recording arrives in Telegram, Kommo, or Bitrix24.
What does a chat with a customer look like?
The lead — with the kitchen size, interest in installments, and a measurement booking — goes to your CRM along with the chat.
How much does an AI messenger bot cost?
You don't pay for messages or channel setup — you pay for a warm lead, no matter where they warmed up: on a call or in chat. We don't count unqualified leads, and your first 3 leads are free. Qually will price your niche in the chat, and the calculator shows what a warm lead from ads really costs.
What results do we have so far?
The same agent that makes the calls works in messengers. You can see how it handles conversations with real customer lists in our real estate and franchise case studies.
Frequently asked questions
Is this the same bot that makes the calls?
When does the agent send a message?
Won't this look like spam?
What does the agent say to “too expensive” or “just looking”?
Where do leads from messengers go?
Do I need someone to read the chats?
Related pages
Catch customers where they chat
Tell Qually your niche — the agent will start calling and messaging your customers.